Welcome to Mori

Thank you for visiting Mori! By using our website or placing an order with us, you agree to follow the Terms & Conditions outlined below. Please take a moment to read through them.

We’re a UK-based brand that creates handcrafted, limited-quantity clothing inspired by traditional ethnic and boho styles. Every item we offer is made with care, celebrating both individuality and heritage.

  1. Our Products

All our products are handmade in small batches, so each piece may have tiny differences in colour, stitching, or print. These are not mistakes — they’re what make every item special and one-of-a-kind.

We do our best to keep product info, images, and prices up to date on our website, but we reserve the right to make changes at any time without notice.

  1. Pricing & Payment

All prices are listed in British Pounds (£).
We accept all major debit/credit cards and secure online payment options at checkout.

Prices may change from time to time. If there’s any issue with pricing during checkout, we’ll reach out to you before completing your order.

  1. Shipping & Delivery

We currently ship across the UK and to selected international destinations.
• You’ll receive your order within 5 to 12 working days (Monday to Friday only).
• Once your parcel leaves our warehouse, you’ll get an email with tracking info.
• If your package looks opened or damaged when it arrives, please don’t accept it. We can’t take responsibility for items that are accepted in poor condition.

Shipping Fees:
We use Royal Mail and charge standard delivery rates based on your location.

  1. Returns & Exchanges

Not quite happy with your order? That’s okay — we’ve got you.
• You can request a return or exchange within 48 hours of receiving your order.
• Items must be unused, unworn, and in original packaging with tags intact.
• We offer store credit for returns unless the item you received is wrong or damaged.
• Items bought using store credit cannot be returned again.
• You can only raise one return request per order.
• We arrange exchanges after your return is picked up.
• If your preferred exchange item is out of stock, we’ll contact you for another option.

Important: If your item is damaged, defective, or missing, email us within 24 hours of delivery with clear pictures. We won’t be able to assist after that time.

Note: Slight colour variations or minor marks are natural in handcrafted products and are not considered defects.

  1. Privacy & Security

Your data is safe with us. We respect your privacy and only collect information needed to process your orders and improve your experience.

We use secure payment gateways and never share your information with third parties without your permission. For full details, please check our [Privacy Policy)

  1. Content & Copyright

Everything you see on our site — images, product names, descriptions, and branding — belongs to Mori. Please don’t copy or reuse any part of our content without written permission.

  1. Limitation of Responsibility

We’ll always do our best to give you the best service possible, but there may be things beyond our control — like delays from shipping partners or technical issues.
Mori is not responsible for any loss or damage caused by such events.

  1. Updates to Terms

We may update these Terms & Conditions from time to time. The most recent version will always be available on our website. Your continued use of our site means you agree to any changes made.

  1. Contact Us

Questions? We’re happy to help.
📧 Email: namaste.mori@gmail.com
📱 Phone / WhatsApp: 07308 094922